Assessment and Measurement

“What you can measure, you can manage” 

We assess and measure in:

  • Customer satisfaction
  • Pre-training needs analysis
  • NZQA Unit Standard Assessment
  • Customer Centre performance monitoring


BTB offer their customers Real-Time Measuring

  • Simple and quick to set up
  • Content is customised to your needs
  • Responses are instant
  • Results are instant and easy to read
  • Measurement focus can be changed at any time
  • Results can be downloaded into different formats
  • Cost effective
  • Time saving

Contact us to discuss what we can offer you